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AI Copilot

An AI assistant for your phone line

AI Copilot is the assistant built into 2nd Line. Ask it in plain language to set up voicemail, check whether call forwarding is on, record business calls automatically or turn on transcription, and it handles the setup for your second number.

Why it works

What you get

  • Set up by asking

    Voicemail, forwarding, recording and transcription without hunting through menus.

  • Answers about your line

    Check which number took the last call, or what your active plan is.

  • Troubleshooting help

    Not getting calls or messages? Copilot walks through what to check.

  • Built into the app

    No extra tool to learn: it is part of 2nd Line.

Phone settings, without the settings screen

Call features are powerful and fiddly. Forwarding, recording, transcription and greetings all live behind their own screens.

Copilot turns that into a conversation: say what you want and it changes the setting on your 2nd Line number.

Made for people running a business from a phone

Set recording for client calls, transcription for the record, and a custom ringtone so you know which line is ringing before you look.

Everything Copilot changes applies to your second number, so your personal line is untouched.

NEW: AI Voice Assistant Now Available!

See AI Copilot in Action

Click on any scenario below to see how AI transforms your communication

Talk to 2ndLine AI

Demo conversation

Can you help me set up voicemail on my number?

Sure. Voicemail is now on for your 2nd Line number. Want to record a personal greeting, or keep the default one?

FAQs

AI Copilot FAQs

Answers to the questions we get most often.

Still stuck? Visit the help center

What is 2nd Line AI Copilot?

It is the AI voice assistant inside the 2nd Line app. You ask it to set up features like voicemail, forwarding, call recording and transcription on your second number.

What can I ask it?

Things like “help me set up voicemail”, “is call forwarding enabled?”, “record all my business calls automatically” or “which number got the last call and when?”.

Does it work on Web Messaging?

AI Copilot lives in the 2nd Line app. Web Messaging gives you the same number, calls and messages in your browser.

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