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Feature

Auto-reply for calls and texts

Auto-reply answers for you when you cannot. Set a message that goes out automatically to calls and texts on your 2nd Line number, choose from saved templates, include an image such as a price list or menu, and put it on a schedule so it only runs outside your working hours.

Why it works

What you get

  • Calls and texts

    Missed calls and incoming messages both get an answer, not silence.

  • Saved templates

    Keep replies you reuse: opening hours, pricing, directions, "I will call you back".

  • Image templates

    Send a picture with the reply, such as a menu, price list or address card.

  • On a schedule

    Run it after hours, at weekends, or while you are driving or on site.

The answer people actually want is "when"

Most missed calls are not lost because you did not pick up. They are lost because the caller heard nothing back and rang somebody else.

An automatic reply that arrives in seconds, with your hours and when you will call back, keeps the enquiry alive while you are busy with the job in front of you.

Business hours without a business phone system

Set the schedule once and your second number behaves like a company line: it answers in the evening, at weekends and during the jobs where you cannot stop.

Your personal number is unaffected, because auto-reply runs on the 2nd Line number you publish, not on the one your family uses.

Works with voicemail and forwarding

Pair auto-reply with a custom voicemail greeting so the caller gets a text and can leave a message.

Add call forwarding when a call needs to reach another phone first, and recording or transcripts when you need a record of what was agreed.

FAQs

Common questions

Answers to the questions we get most often.

Still stuck? Visit the help center

Can I auto-reply to calls as well as texts?

Yes. Auto-reply covers both, so a missed call gets a text back and an incoming message gets an immediate answer.

Can I save different replies?

Yes. You can keep a set of templates and pick the one that fits, including templates with an image such as a price list or menu.

Can I set it to run only after hours?

Yes. Auto-reply runs on a schedule you choose, so it can stay off during working hours and switch on in the evening and at weekends.

Does auto-reply affect my personal number?

No. It runs on your 2nd Line number only. Your personal number and its messages are untouched.

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