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For recruiters

Screening calls on a line built for them

Hiring means a lot of first calls, most of them with people you will speak to once. 2nd Line gives you a dedicated number for candidate calls, records and transcribes them so your notes are accurate, and answers automatically when you are not taking calls.

Why it works

What you get

  • A line for candidates

    Keep hiring calls separate from the rest of your work and your personal number.

  • Record the screening call

    Capture the call and revisit exactly what was said about notice, salary or visa.

  • Transcripts you can tag

    Rename and tag each transcript by role or candidate, and delete it when you are done.

  • Auto-reply outside hours

    Candidates get an immediate response with next steps instead of silence.

Notes taken during a call are never complete

In a twenty-minute screening call the detail that matters often arrives while you are typing the previous answer.

A recording with a transcript means you can write the summary afterwards from what was actually said, not from half a page of shorthand.

Candidates ring back

People you called once will call again, sometimes months later. A dedicated line keeps that where it belongs.

Auto-reply and a voicemail greeting of your own make sure they always get an answer, even when you are in an interview.

FAQs

Common questions

Answers to the questions we get most often.

Still stuck? Visit the help center

Can I record screening calls?

Yes. Calls on your 2nd Line number can be recorded, with a history you can play back, rename, tag and delete.

Do I get a written version?

Yes. Calls and voicemail can be transcribed, so you can read a call back instead of replaying it.

Should I tell candidates I am recording?

Yes. Recording laws vary by country and state, and letting the other person know is both the safe and the professional approach.

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