Feature
Capture every important conversation with ease using 2nd Line’s call recording feature, then read it back as text. AI-powered transcriptions turn recorded calls and voicemails into searchable notes, so order details, addresses and quotes are never lost.
Why it works
Keep a copy of client calls, orders and agreements taken on your second number.
AI-powered text transcriptions for recorded calls and voicemails.
Recording applies to your 2nd Line number, so personal calls stay out of it.
Recordings and transcripts sit with the conversation, in the app and in Web Messaging.
Phone calls carry the details that matter: the delivery address, the quantity, the price you agreed. Writing them down mid-call is how mistakes happen.
With recording on your 2nd Line number, you can go back to the exact conversation. The AI transcript gives you the text version, so you can scan it in seconds instead of listening again.
Rules on recording calls differ by country and, in the US, by state. Some places require both sides to agree before you record.
Check the rules where you and the person you are calling are located, and tell callers when a call is being recorded if that is required. 2nd Line gives you the tool; using it lawfully is up to you.
Yes. Call recording is built into 2nd Line and applies to calls on your 2nd Line number.
Yes. AI-powered text transcriptions are produced for recorded calls and voicemails, so you can read a conversation back instead of listening to it.
No. Recording is for your 2nd Line number, which stays separate from the personal line on your SIM.
It depends where you and the other person are. Some countries and US states require everyone on the call to consent. Check your local rules and inform callers when required.
Send and receive international texts & calls instantly without ever needing a new SIM card.
