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Feature

Picture messaging (MMS)

Picture messages are supported on 2nd Line, so your second number handles photos as well as text. Send a proof of delivery, a size chart or a photo of the part a customer needs, without switching to your personal number.

Why it works

What you get

  • Photos both ways

    MMS and picture messaging supported on your 2nd Line number.

  • Proof in the thread

    Keep delivery and job photos with the conversation they belong to.

  • Full keyboard on web

    Send and receive from your computer with Web Messaging.

  • Personal stays personal

    Customer photos stay on the business line, not in your private messages.

Some answers are easier as a photo

Sellers send condition photos, tradespeople send site pictures, and customers send a screenshot of the thing that is going wrong.

Because MMS works on your 2nd Line number, those photos arrive on the line you use for work and stay in that conversation.

Everything in one thread

Messages, photos, call history and voicemail transcripts all belong to the same number, so a customer’s full history is in one place.

Open the same thread later on your computer in Web Messaging.

FAQs

Common questions

Answers to the questions we get most often.

Still stuck? Visit the help center

Can I send photos from my second number?

Yes. Picture messages (MMS) are supported on 2nd Line.

Can I receive photos from customers?

Yes. Photos arrive in the conversation on your 2nd Line number.

Does picture messaging work on the computer?

Yes, through Web Messaging, using the same number and conversations as the app.

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